Privacy Policy | DomainMoon.com

Privacy Policy

This Privacy Policy explains how DomainMoon.com (“we”, “our”, “us”) collects, uses, discloses, and protects your personal information when you access or use our domain name trading and portfolio management platform (the “Platform”). By using the Platform, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

  • Name, username, and account credentials
  • Email address and contact details
  • Billing and payment-related information
  • Domain portfolio data and listings
  • Messages, offers, negotiations, and communications
  • Support requests and feedback

1.2 Information Collected Automatically

  • IP address and device identifiers
  • Browser type, operating system, and referral URLs
  • Log files, access times, and activity data
  • Cookies and similar tracking technologies

1.3 Third-Party Information

  • Payment processors and escrow providers
  • Domain registrars and registries
  • Analytics and fraud-prevention services

2. How We Use Your Information

  • Create and manage user accounts
  • Facilitate domain listings, offers, and transactions
  • Process payments and commissions
  • Enable domain transfers and escrow coordination
  • Communicate regarding transactions and support
  • Improve platform functionality and security
  • Detect, prevent, and investigate fraud or abuse
  • Comply with legal and regulatory obligations

3. Legal Basis for Processing (Where Applicable)

  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests
  • User consent, where required

4. Cookies and Tracking Technologies

We use cookies and similar technologies to maintain user sessions, analyze usage, and enhance security. Disabling cookies may affect platform functionality.

5. Information Sharing and Disclosure

We do not sell personal data. Information may be shared with:

  • Buyers and sellers involved in a transaction
  • Payment processors, escrow providers, and registrars
  • Service providers supporting platform operations
  • Legal authorities when required by law

6. Domain Listings and Public Information

  • Listed domain names
  • Asking prices or offer ranges
  • Seller usernames or display names

Personal contact information is not publicly displayed unless you choose to disclose it.

7. Data Retention

We retain personal data only as long as necessary to provide services, maintain records, and comply with legal obligations.

8. Data Security

We implement reasonable technical and organizational measures to protect personal information. However, no system can be completely secure.

9. Your Rights

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of personal data
  • Restrict or object to processing
  • Withdraw consent where applicable
  • Request data portability

10. International Data Transfers

Your data may be processed or stored in countries outside your own. Appropriate safeguards are applied.

11. Third-Party Links

We are not responsible for the privacy practices of third-party websites linked from the Platform.

12. Children’s Privacy

The Platform is not intended for individuals under the age of 18, and we do not knowingly collect their data.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Continued use of the Platform constitutes acceptance of the updated policy.

14. Contact Us

DomainMoon.com
Email: sales@domainmoon.com